MailPoet – Privacy Policy

Your privacy is critically important to us. At our company, we adhere to a few fundamental principles:

We carefully consider the personal information we request and collect.

We only retain personal information as long as we have a legitimate reason to do so.

We aim to provide you with simple, clear controls over the information shared publicly, indexed by search engines, or deleted.

We strive to protect you from overreaching governmental demands for personal data.

We seek to be fully transparent about how we collect, use, and share your personal information.

Below, we explain how we gather, use, and protect your information and what choices you have.

Who We Are and What This Policy Covers
We provide a variety of products and services designed to allow individuals and businesses to harness the full potential of the open web. Our mission is to democratize publishing and commerce so that anyone with a story can share it and anyone can turn a great idea into a livelihood. Most of our code is open source, and we’re proud that it’s available under the General Public License (GPL). This means you can download and inspect our code to see how it works.

This Privacy Policy applies to information we collect when you use:

Our websites and associated services

Our mobile apps

Other products, services, and features we offer

Websites of other users that use our services

Additionally, this Privacy Policy applies when you apply for a job with us.

Information We Collect
We collect information from three sources: directly from you, automatically through your use of our services, and from third-party sources.

Information You Provide to Us
This includes basic account information like your email address, payment details, and any other information you provide to set up an account or engage with our services. We also collect any additional information you share for your public profile (e.g., photos, descriptions) and any communication you have with us.

Information We Collect Automatically
We gather log data, transactional information, and usage data related to how you interact with our services. This includes things like your IP address, device type, and actions on our platform (e.g., when you create or modify content).

Information from Third-Party Sources
We may receive information from other platforms if you use features like social media logins or payment integrations (e.g., your Stripe or PayPal details).

How and Why We Use Information
We use your information for a variety of purposes, including:

To provide and maintain our services

To improve and personalize your experience

To process transactions and provide customer support

To communicate with you about updates, offers, and other relevant information

Sharing Information
We share information with our subsidiaries, independent contractors, and third-party vendors who need it to help us provide services to you. This includes payment processors, hosting services, marketing tools, and analytics providers. We ensure that these third parties adhere to privacy policies that protect your data.

Your Rights and Choices
You have several rights regarding your information, including:

The right to access, correct, or delete your personal data

The ability to control what information is shared publicly

The option to opt out of marketing communications at any time

For more information about your rights or if you have questions about how we use your data, feel free to reach out to us.